Mira
Prior Authorization Coordination Agent
Prior authorization requires clinical documentation, payer-specific rules, and follow-up across multiple channels. Mira handles the preparation, submission, and follow-up - so your clinical and support staff focus on patients, not paperwork.
Where the problem lives today
Every submission requires assembling the right pieces
Prior authorization teams had to prepare submissions using clinical notes, intake forms, payer requirements, diagnosis codes, supporting documents, and portal-specific rules.
Incomplete submissions cause delays and denials
Missing or incomplete submissions caused delays, denials, and repeated follow-ups.
Teams work across too many channels
Teams also had to work across payer portals, fax, email, and internal systems, making visibility difficult.
No visibility means no control
When authorizations are spread across portals, fax, and email with no central view, aging cases stay invisible until they become urgent. By then the delay has already affected patient scheduling and care delivery.
What Mira does
Mira reads clinical documentation, prepares authorization packages, submits or stages requests, and follows up across channels - so your team handles clinical decisions, not administrative coordination.
Reads Clinical Documentation
Reads clinical notes, intake forms, diagnosis codes, and supporting documents for every authorization request.
Identifies Payer-Specific Requirements
Identifies the specific documentation requirements, portal rules, and submission format for each payer before preparing the package.
Prepares Authorization Packages
Assembles complete authorization packages - clinical documentation, required forms, and supporting materials - ready for submission.
Checks Completeness Before Submission
Validates every package against payer requirements before submitting or staging - reducing incomplete submissions and denials.
Submits and Follows Up Across Channels
Submits or stages requests and follows up across payer portals, fax, email, and internal systems - maintaining visibility across every channel.
Routes Clinical Ambiguity for Human Review
When clinical ambiguity exists, Mira routes the case with a clear summary for human review - so clinicians have the full picture before making a decision.
Works Inside Your Existing Systems
Mira connects to the payer portals, clinical documentation systems, fax and email channels, and internal workflow platforms your team already uses.
Your team stays in control
Healthcare teams can define the following:
"Supervisors get visibility into pending authorizations, missing items, aging, and outcomes."
Measured Impact
Improved visibility across portals, fax, and email workflows
Faster patient scheduling readiness
Reduced administrative burden on clinical and support staff
What's Next
Once Mira proves herself on prior authorization coordination, the same governed approach extends across other healthcare workflows. Claims intake, explanation of benefits review, referral management, patient document collection, compliance and audit documentation - and countless other processes that still depend on people to handle work that is largely repetitive and rule-based, rather than focusing on higher-value clinical decisions.
Your clinical and support staff shouldn't spend their day chasing authorizations across portals, fax, and email.
See how Mira prepares every authorization package, submits across channels, and follows up - so your team focuses on patients, not paperwork.